FAQ

enter your email in all lowercase

OpinionSite Membership
- Who can join?
  
  Anybody can join. All OpinionSite members must complete a basic profiling survey in order to get started. The more we know about you, the more surveys we can invite you to participate in.
- How much does it cost to join?
  
  Membership is 100% free.
- What does it take to become a member?
  
  To become a member, simply complete our registration process - click here
- Why should I become an OpinionSite member?
  
  Being an OpinionSite member allows you to influence the strategy of the world's leading providers of products and services by participating in surveys. Let your opinions be heard and earn rewards!
- What are my responsibilities as an OpinionSite member?
  
  We ask that our members provide thoughtful and honest responses to the surveys they participate in. Failure to do so may result in the termination of your membership and forfeiture of any points earned.
  
  An individual may only have one active account at any given time and only that individual should ever use it to participate in surveys. An account holder must provide a valid legal name, mailing address, email account, and any other requested information in order to register and become a member of OpinionSite.
  
  At any time, violating these responsibilities may cause OpinionSite to terminate your membership, forfeiting any rewards that have been earned.
- I have not received my confirmation email. What should I do?
  
  If you haven't received your confirmation email, please click on the link below in order to resend it: click here. If you still don’t see it in your Inbox, please check your Junk/Spam email folder. To ensure that you receive future survey email invitations, we recommend tha you add our email address (Sbloom@opinionsite.com) to your address book.
  
  Important Note: To confirm your registration, you need to click on the confirmation link within the email. If you do not complete this step, you will not be able to receive survey invitations via email. If you haven’t been able to activate your account for any other reason, please contact us and provide as much information as possible.
Participating in OpinionSite Surveys
- How do I participate in surveys?
  
  Finish your full registration on OpinionSite and verify your email address by clicking on the link in the confirmation email you receive in your mailbox. After this step has been completed, you will receive an invitation by email if a survey matches your profile. You can also find available surveys in the "Surveys" section on OpinionSite. The more up to date your Profiler surveys are, the more chances you have of being invited to take part in surveys you may qualify for.
- Why don’t I have any available surveys?
  
  We apologize if there are no surveys available for you at this time. Please check your email for invitations often, as surveys are added throughout the day. We encourage you to respond to surveys as soon as you receive the opportunity, since popular studies may close quickly once all of the needed information has been collected.
- Sometimes it seems as though I've answered a lot of questions, only to find out I don't qualify for the whole survey. Why?
  
  This is because some surveys are looking for a very specific group of people who meet a very narrow set of demographic or other criteria. Sometimes, determining whether someone qualifies for a survey takes just a few questions, while other times it may require more information from you. Please know that we appreciate your participation and that, even when you don't qualify, your participation helps contribute to the success of the study.
- How much time will I spend completing a survey?
  
  The length of each individual survey will vary. Your email invitation will clearly indicate how long it should take to complete the survey and what is being offered as compensation for your time.
- How am I compensated for my time?
  
  Each survey will have a specific honorarium associated with it. We understand that your time is valuable and we strive to offer competitive and appropriate compensation to you. This is why you will never receive less than 50 points for your participation.
- A survey is not working right. What should I do?
  
  Let us know what’s happening by contacting us. Be sure to let us know the survey number/topic and a brief description of the problem. You could even take a screenshot and forward the email invitation. The more information you give us, the better. We’ll use your information to try to have the survey up and running again soon.
  
  We apologize for any inconvenience caused by technical errors and will do our best to get them resolved quickly.
Account & Profile
- How can I change my password?
  
  To change your password, click on the tab labeled “Password reset” above and follow the instructions on the page.
- I forgot my user name/password. What should I do?
  
  Your user name is the email address you registered with. If you don’t remember it, please contact us. To reset your password, click on the tab labeled “Password reset” above and follow the instructions on the page.
- How do I update my profile?
  
  After logging in, click on the tab called “Surveys,” where you will find a profile administration page to update your information as well as participate in more in-depth profiling surveys.
- How do I unsubscribe?
  
  Members can unsubscribe from OpinionSite at any time, no questions asked. We know that just because you joined OpinionSite doesn't necessarily mean that you want to remain a member of our community forever.
  
  Every survey invitation we send is coded with a special footer that allows you to remove your name from OpinionSite and its services automatically by clicking on the link provided in the message. In addition, you can discontinue your OpinionSite membership by visiting the following link UNSUBSCRIBE and following any instructions. Upon unsubscribing from OpinionSite, we will deactivate your membership account and you will not receive any further survey invitations, although you may continue to receive some previously prepared survey invitations for a few days following the termination of your membership.
Privacy
- What do you do with my personal details?
  
  Any information provided to us will be retained and used solely for the purposes of fulfilling your requests, responding to your questions, offering you opportunities to participate in surveys, performing and carrying out the terms of OpinionSite (including fulfilling any rewards), or communicating with you as a member of OpinionSite.
  
  We support the rights of our members by limiting the use of their information to legitimate market research purposes, and we make every effort to conform to industry standards created to uphold ethical survey research.
  
  For more information click here
- Why do you ask questions about age, income, and other personal information?
  
  This information is used to match members with specific survey requirements. In some cases our clients require feedback from people in a certain income bracket or those who have children, for example. Please be assured that this information is securely kept and strictly confidential. See our privacy policy for more details.
  
  The more information you provide, the greater your chances of receiving invitations to surveys you may qualify for, and the more opportunities you may receive to earn cash rewards.
- What kind of emails should I expect to receive?
  
  We will send you invitations to take surveys or administrative emails regarding your account. We will never use, sell, or loan your email address to advertisers and you will never receive any email offers or spam from us.
- Where can I find your Privacy Policy?
  
  To see our Privacy Policy, please click here
Points, Rewards, & Reward Payments
- What are the ways I can earn points?
  
  First, you must be a registered member with a verified email address to begin accumulating points. Once you complete your registration, you will receive your first 1,400 points. You can earn points by completing surveys found here on OpinionSite or through invitations you receive via email, filling out your Profiler surveys, and even by inviting your friends to join.
- What kind of rewards do you offer for the points I have?
  
  You can redeem your points for electronic gift cards at major retailers, as well as for checks or other non-gift card related items.
- How do I request a rewards payment?
  
  Within our Community, you can request a reward once you have earned enough points. Our rewards portal will help you determine which rewards you have earned sufficient points for.
  
  When you redeem your points for a cash reward paid by check, you will be asked to confirm your address. Please make certain we have your correct address to avoid any delays in delivery.
- How can I find out how many points I have?
  
  To see how many points you have, please log in to your account and click on the tab labeled “Rewards.” You can also see your points history and order rewards.
- Is there a minimum amount I need in order to request a rewards payment?
  
  Yes, the rewards portal will show you how many points are required for each available reward. You may request to be paid any amount equal to or less than your current account balance.
- How long does it take to receive a rewards payment once requested?
  
  Depending on the reward requested, it may take as little as 2 weeks or as many as 6-8 weeks.
- I haven't received/I am missing reward points. What should I do?
  
  Once you complete a survey, your new points should immediately appear as part of your balance in the "Rewards" section. Please be aware that you might not receive your points right after completion for certain surveys. In such cases we will typically provide in advance a deadline and/or additional important information in the survey invitation or prior the start of the survey. However, if you still have questions about the status of your points, please let us know. Contact us with as much of the following information as possible for a speedier response:
  
  1. Survey name/topic and/or survey number.
  2. Date of attempt.
  3. A copy of the survey invitation.
  4. A copy of the Error Code Message (if any) or a screen shot.
Inviting Friends to OpinionSite
- Can I invite my friends and family to join?
  
  Yes, you can invite your friends and family and we will gladly welcome them into our community. To refer a friend, please log in to your account and click on the tab labeled “Refer a Friend,” then follow the instructions on the page.
Contacting Us
- How can I contact OpinionSite?
  
  We value your opinions. If you have comments or questions about your account, surveys, or any other subjects, click here to contact us.

OpinionSite Membership

Who can join?

How much does it cost to join?

What does it take to become a member?

Why should I become an OpinionSite member?

What are my responsibilities as an OpinionSite member?

I have not received my confirmation email. What should I do?

Participating in OpinionSite Surveys

How do I participate in surveys?

Why don’t I have any available surveys?

Sometimes it seems as though I've answered a lot of questions, only to find out I don't qualify for the whole survey. Why?

How much time will I spend completing a survey?

How am I compensated for my time?

A survey is not working right. What should I do?

Account & Profile

How can I change my password?

I forgot my user name/password. What should I do?

How do I update my profile?

How do I unsubscribe?

Privacy

What do you do with my personal details?

Why do you ask questions about age, income, and other personal information?

What kind of emails should I expect to receive?

Where can I find your Privacy Policy?

Points, Rewards, & Reward Payments

What are the ways I can earn points?

What kind of rewards do you offer for the points I have?

How do I request a rewards payment?

How can I find out how many points I have?

Is there a minimum amount I need in order to request a rewards payment?

How long does it take to receive a rewards payment once requested?

I haven't received/I am missing reward points. What should I do?

Inviting Friends to OpinionSite

Can I invite my friends and family to join?

Contacting Us

How can I contact OpinionSite?